Key question
Effective
Your care, treatment and support achieves good outcomes, helps you to maintain quality of life and is based on the best available evidence.
What people said matters to them
“I statements” from the draft framework, verbatim.
- I can get information and advice about my health, care and support and how I can be as well as possible – physically, mentally and emotionally.
- I have care and support that is co-ordinated, and everyone works well together and with me.
- I am supported by people who listen carefully, so they know what matters to me and how to support me to live the life I want.
- I can live the life I want and do the things that are important to me as independently as possible.
The 4 key lines of enquiry
Compare across all 24 →Assessing needs
Are people’s needs holistically assessed and reviewed with them to maximise the effectiveness of their care, support and treatment?
- Assessing people’s needs (including accessibility and communication needs)
- Person-centred approach
- Care planning
- Assessment tools
Evidence-based care and equitable outcomes
Is care, support and treatment delivered in line with legislation, evidence-based standards and good practice, to achieve equitable and good outcomes?
- Good practice guidance and standards
- Equitable outcomes
- Monitoring and improving individual outcomes (including quality of life outcomes)
- Nutrition and hydration
- Service accreditation schemes
Supporting people to live healthier lives
Are people encouraged and supported to manage their own health and wellbeing?
- Health and well-being deterioration and prevention
- Supporting access to healthcare services (for example, GP, dentists, audiology, speech and language therapy, dieticians)
- Healthier lives promotion (including physical activity, healthy diets)
- Keeping well and managing risks in hot or cold weather
Consent to care and treatment
Are people supported to understand and exercise their right to consent to care, support and treatment?
- Consent
- Advocacy and support
- Communicating rights
- Mental Capacity Act 2005